Refund Policy

Last updated September 24, 2026

We want WhistleWise to be worth what you pay for it. If it isn't, you can get your money back.

14-day refunds

If you ask within 14 days of any charge, including a renewal, we'll refund that charge in full. You don't need to give a reason.

To ask for a refund, email support@whistlewise.app from your account's email address, or reply to your receipt. Refunds are processed by our reseller, Creem, to your original payment method, and usually arrive within 5 to 10 business days, depending on your bank.

When we refund a charge, the subscription it paid for ends and your account moves to the free plan.

After 14 days

After 14 days, charges aren't refundable, and we don't give refunds for partly used periods. You can still cancel at any time from Settings (Manage billing): you keep full access until the end of the period you've paid for, and you won't be charged again.

Free periods and offers

• The first week of full access for new accounts is free, so there's nothing to refund.
• If an offer makes your first period free, you aren't charged until it renews. That first renewal charge can be refunded within 14 days like any other, and you can cancel before it to avoid being charged at all.
• A refunded launch or partner subscription can't be restarted at the old price once that offer has ended.

Reminders before renewal

Yearly plans renew once a year. Creem emails your receipt each time you're charged, and you can see your renewal date in Settings at any time.

Your legal rights

This policy doesn't take away any rights you have under the law where you live. If the law gives you a longer period or a better remedy, that applies instead.

Contact

Please get in touch at support@whistlewise.app before disputing a charge with your bank. We can usually sort things out quickly.