Terms of Service
Last updated September 24, 2026
These terms are an agreement between you and Tortoisail LLC ("WhistleWise", "we", "us"), which runs WhistleWise at whistlewise.app. By creating an account or using WhistleWise, you agree to them. If you don't agree, please don't use the service.
1. What WhistleWise is
WhistleWise is a study aid for soccer referees: short daily reviews and quizzes on the Laws of the Game. The rule summaries and questions are written in our own words. WhistleWise isn't affiliated with or endorsed by IFAB, FIFA, NFHS or any referee association, and it isn't an official source.
We work to keep the content accurate and up to date, but it can contain mistakes and the Laws change every season. On the field and in assessments, the official Laws of the Game and your association's guidance always come first. You can report a question that looks wrong from inside the app.
2. Your account
- You need an account to use WhistleWise. Give us accurate details and keep your password to yourself.
- You're responsible for what happens under your account. Tell us at support@whistlewise.app if you think someone else has used it.
- If you're under 13, please don't create an account. If you're under the age of majority where you live, a parent or guardian should agree to these terms with you, and must be the one to buy a subscription.
3. Plans
- First week. New accounts get 7 days of full access for free, with no payment details needed.
- Free plan. After the first week, you can keep using WhistleWise for free with one review session per calendar week (Sunday to Saturday, in your time zone), plus your streaks and history.
- Subscriptions. A paid subscription (monthly or yearly) unlocks the daily review, the daily quiz and daily reminders. Current prices are shown on our pricing page and at checkout.
We may change what's included in each plan. If a change takes something away from a paid plan, we'll tell you first.
4. Payments and renewal
- Our reseller. Orders are processed by our online reseller and Merchant of Record, Creem. Creem handles payment, billing, taxes and receipts, and their terms of sale also apply to your purchase. We never see or store your full card details.
- Automatic renewal. Subscriptions renew automatically at the end of each billing period, monthly or yearly, and your payment method is charged the price then in effect, plus any applicable taxes, until you cancel.
- Cancelling. You can cancel any time from Settings (Manage billing). You keep full access until the end of the period you've paid for, then move to the free plan. Cancelling stops future charges; it doesn't refund the current period unless our Refund Policy says so.
- Price changes. We may change our prices. If the price of your subscription goes up, we'll email you at least 30 days before your next renewal, so you can cancel first. A launch or partner price that we promised would last while you stay subscribed stays in place until you cancel.
- Offers and codes. Discount codes and partner offers are subject to the terms shown with them, can't be exchanged for cash, and may end at any time for new sign-ups. If an offer makes a period free, your subscription renews at the stated price when that period ends unless you cancel before then.
- Failed payments. If a renewal payment fails, Creem may retry it. If it can't be collected, your subscription ends and your account moves to the free plan.
5. Refunds
Refunds are covered by our Refund Policy.
6. Acceptable use
Please don't:
- copy, scrape, resell or republish WhistleWise's questions, summaries or other content;
- share your account, or use offer links or discount codes you weren't given;
- try to get around plan limits, break into other accounts, or disrupt or overload the service;
- use WhistleWise for anything unlawful.
7. Our content
WhistleWise's questions, explanations, rule summaries, design and software belong to us or our licensors. We give you a personal, non-transferable permission to use them for your own study while your account is in good standing. The Laws of the Game themselves belong to IFAB.
If you send us feedback or report a question, we may use it to improve WhistleWise without owing you anything for it.
8. Ending your account
You can stop using WhistleWise at any time, and ask us to delete your account at support@whistlewise.app. We may suspend or close an account that breaks these terms. If we close your account for a reason other than a breach, we'll refund any unused part of a paid period.
9. Disclaimers
WhistleWise is provided "as is" and "as available". To the fullest extent the law allows, we make no promises that it will be uninterrupted, error-free, or that using it will lead to any particular result, such as passing an assessment or getting a decision right on the field.
10. Limitation of liability
To the fullest extent the law allows, we aren't liable for any indirect, incidental, special or consequential losses, or for lost profits or data. Our total liability for any claim about WhistleWise is limited to the greater of the amount you paid us in the 12 months before the claim, or $50. Some places don't allow these limits, so they may not all apply to you.
11. Governing law
These terms are governed by the laws of the State of Utah, USA, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in Utah, and you and we agree to their jurisdiction. If you're a consumer, you keep any protections the law where you live gives you.
12. Changes to these terms
We may update these terms. If a change is significant, we'll let you know by email or in the app before it takes effect. Continuing to use WhistleWise after that means you accept the new terms.
13. Contact
Questions about these terms: support@whistlewise.app.